Insure your home against natural calamities
According to news reports, floods have affected more than 34 million people across 280 districts and caused more than a thousand deaths over the past year. Such devastation happens during…
IRDAI Clarifies Guidelines on e-Insurance Accounts, e-KYC, and OTP-Based Verification
Clarifications on Guidelines on insurance e-commerce and electronic issuance of insurance policies The Authority as part of its developmental mandate and to reach out to the policyholders in a cost…
IRDAI Mandates Insurance Companies’ Participation in Lok Adalats and MACT Cases
(i) Non-participation/ unsatisfactory participation of certain insurance companies in Lok Adalats/MACT (ii) Servicing of policy holders. This is issued in accordance with the power vested under Section 34 of Insurance…
IRDAI Issues Guidelines for Aadhaar-Based e-KYC Authentication by Insurers
Clarification on Aadhaar based e-KYC 1. Authority vide circular dated 21st October, 2013 and AML Master Circular dated 28th September, 2015 allowed Aadhaar based e-KYC service offered by UIDAI for…
Ombudsman Orders Partial Compensation for Fishing Boat Claim After Surveyor
Ahmedabad Ombudsman Centre Case No. OIC / 1 / 153 Mr. Harish N. Gohel Vs. Oriental Insurance Co. Ltd. Complainant lodged a Claim of Rs. 1,69,700/- towards loss sustained to…
Ombudsman Declares Claim Beyond Jurisdiction for Public Limited Company
Ahmedabad Ombudsman Centre Case No. NIA / 1 / 166 Mr. Dhiren C. Shah Vs. The New India Assurance Co. Ltd. There were four Claims under 4 different Policies. Out…
Ombudsman Orders Payment for Earthquake Damage After Dispute on Pre-Existing Conditions
Ahmedabad Ombudsman Centre Case No. NIA / 1 / 279 Mr. Ashok H. Suthar Vs. The New India Assurance Co. Ltd. Claim under Householders’ Insurance Policy. The Complainant's Tenement was…
Ahmedabad Ombudsman Declares Claim Under Social Security Scheme Outside Jurisdiction
Ahmedabad Ombudsman Centre Case No. NIA / 1 / 296 Dr. Dashrathsinh B. Desai Vs. The New India Assurance Co. Ltd. A Scheme purporting to extend insurance protection in case…
Ahmedabad Ombudsman Orders ICICI Lombard to Pay Rs. 20,000 for Claim Under Shramik Suraksha Yojana
Ahmedabad Ombudsman Centre Case No. 11 / 012 / 0177 Smt. Ugamben R. Pansal Vs. ICICI Lombard General Ins. Co. Ltd. Husband of the Complainant was covered under Shramik Suraksha…
Ahmedabad Ombudsman Orders New India Assurance to Pay Rs. 3,900 for Refrigerator Breakdown Claim
Ahmedabad Ombudsman Centre Case No. 11 / 002 / 0219 Mrs. Gita Modi Vs. The New India Assurance Co. Ltd. Breakdown of Refrigerator - Claim under Housholder Policy - Surveyor…