AI in insurance

Most people I know bought their health policy because someone asked them to. A bank manager mentioned it while the home loan was being sanctioned. An agent kept calling every…

Artificial intelligence is increasingly being used to read, summarise and explain complex insurance policies, helping customers understand coverage, exclusions, deductibles, waiting periods and other terms. However, the ability of AI…

The insurance industry is moving from generative AI experimentation towards real-world deployment, with insurers increasingly looking for measurable business value rather than simply testing what the technology can do. A…

The India InsurTech Association (IIA) will host its 5th Annual Event on 25 November 2026 at The Westin Mumbai Powai Lake, bringing together 1,000+ industry professionals from across insurance, InsurTech,…

Insurance is being transformed by technology, data, automation, digital platforms, and new business models. Customers now expect simple digital journeys, faster servicing, transparent claims experiences, and products that fit naturally…

Liberate has introduced AI Intercept, a technology designed to help insurers respond to a new insurance-distribution environment in which consumers increasingly use AI assistants to research and shop for insurance.…

Australia’s general insurers are expanding their use of artificial intelligence across underwriting, claims, customer service and other operations, while regulators are placing greater emphasis on managing the risks associated with…

Protec General Insurance, a newly licensed Indian general insurer, has selected insureMO to build an AI-native insurance core as it prepares to expand across India’s retail and commercial insurance markets.…

Artificial intelligence can support insurance expansion, but it cannot alone solve India’s insurance protection gap, according to discussions around efforts to reach the country’s underserved “missing middle” population. The focus…

Nepal Floods Highlight Growing Catastrophe Risk Exposure A severe flash flood event in Nepal has highlighted the increasing vulnerability of infrastructure and communities to climate-related disasters. The incident has caused…