HDFC ERGO General Insurance is preparing for a significant shift toward artificial intelligence–driven hyper-personalisation, with 2026 emerging as a key milestone in the insurer’s digital transformation journey, according to its…
Executive Summary The global motor insurance industry is undergoing a major transformation, driven by digital innovation and evolving customer expectations. Among the most disruptive technologies reshaping the sector is telematics…
Despite improvements in health insurance penetration and the growing adoption of cashless claims, delayed hospital discharges remain a major pain point for policyholders. These delays typically occur due to long…
[caption id="attachment_29335" align="alignleft" width="227"] Snippet from IIISLA[/caption] Jaipur IIISLA Rajasthan Chapter Event The Jaipur IIISLA Rajasthan Chapter recently organized a technical seminar on Motor & Fire - UDAAN 2025, which…
[caption id="attachment_29274" align="alignleft" width="120"] Dr Ajay Verma[/caption] The insurance regulator has repeatedly emphasised the importance of expanding insurance coverage in rural areas through regulations in 2005, 2015, 2020, and most…
[caption id="attachment_29266" align="alignleft" width="127"] Deleep Murali[/caption] In the complex world of health insurance claims, the pursuit of operational efficiency is paramount. Technology offers powerful tools to streamline processes, reduce errors,…
1. Artificial Intelligence (AI) The simulation of human intelligence processes by machines, especially computer systems, used in insurance for tasks like underwriting, risk assessment, fraud detection, and customer service. 2.…
[caption id="attachment_28555" align="alignleft" width="107"] Khuze Siam[/caption] Field sales has always been a deeply human endeavor, rooted in relationship building, persuasion, and persistence. At its core, success often hinges on an…
Japanese life insurance giant Dai-ichi Life is set to establish a Global Capability Centre (GCC) in Hyderabad, marking its first such investment in India. The decision highlights the city’s growing…
Introduction The frequency and intensity of climate-related disasters-ranging from floods and droughts to wildfires and hurricanes-have made climate risk one of the most pressing challenges of our time. For insurers,…