With the aim of hosting its digital mobile application, LIC Housing Finance Ltd. has tied up with Google Cloud. With this, LIC aims to cater to the needs of home loan applicants.
LIC Housing Finance is expected to reach a large base of customers with this new mobile application. The application will also process the loan by analyzing the eligibility of every applicant over the online platform, in order to reduce the lengthy paper-based process of loan application.
Siddhartha Mohanty, MD & CEO of LIC Housing Finance, said, “The new app will enable us to speed up the entire process of granting loans to new applicants as well as facilitate the services being availed by the existing beneficiaries. Working with Google Cloud, we have the ability to scale automatically to handle peak customer loads securely, and serve the needs of our customers nationwide.”
The application is developed on a microservice-based architecture, which runs on Google Cloud Kubernetes Engine. The features of the application includes an interactive chat application built on Firebase and DialogFlow that will allow LIC Housing Finance to respond to loan queries from customers.
