Technology services company Kyndryl has highlighted the growing role of agentic artificial intelligence in enhancing operational resilience across the insurance industry. The company noted that as insurers navigate rising claims…
Agentic artificial intelligence is emerging as a key capability for strengthening resilience across the insurance industry, as insurers face rising complexity from cyber threats, operational disruptions and evolving customer expectations.…
[caption id="attachment_30138" align="alignleft" width="158"] Sekhar Burra[/caption] India’s insurance industry is undergoing a major transformation, shaped by shifting risk patterns, rising customer expectations, and a more complex regulatory environment. While early…
Artificial intelligence is rapidly reshaping the insurance sector, with insurers increasingly deploying AI-driven tools across underwriting, claims management, customer service and risk assessment, according to findings from a recent industry…
Data is rapidly becoming the central pillar of artificial intelligence-driven decision-making across the insurance industry, with insurers increasingly recognising that AI performance is only as strong as the data that…
[caption id="attachment_29915" align="alignleft" width="146"] Priyanshi Shah[/caption] Introduction The insurance industry is undergoing a profound transformation, driven by rapid advancements in technology and changing customer expectations. Once characterized by paper-based processes…
HDFC ERGO General Insurance is preparing for a significant shift toward artificial intelligence–driven hyper-personalisation, with 2026 emerging as a key milestone in the insurer’s digital transformation journey, according to its…
Executive Summary The global motor insurance industry is undergoing a major transformation, driven by digital innovation and evolving customer expectations. Among the most disruptive technologies reshaping the sector is telematics…
Despite improvements in health insurance penetration and the growing adoption of cashless claims, delayed hospital discharges remain a major pain point for policyholders. These delays typically occur due to long…
[caption id="attachment_29335" align="alignleft" width="227"] Snippet from IIISLA[/caption] Jaipur IIISLA Rajasthan Chapter Event The Jaipur IIISLA Rajasthan Chapter recently organized a technical seminar on Motor & Fire - UDAAN 2025, which…