The complaint was regarding deduction made from the car repairing claim after accidental damage. Claim made for Rs.19854/- was settled for RS.12381. The insurer could prove that the amount was deducted towards the repair for old damage. Moreover other amounts were settled after the consent of the complainant. The amounts deducted towards compulsory excess and salvage were found to be in order.

The complaint failed to succeed.

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This entry is part 8 of 18 in the series July 2018 - Insurance Times

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