Tata AIG General Insurance Co. Ltd. was awarded the E-Commerce Award by Asia Insurance Technology Awards (AITA) 2011 at a glittering ceremony held at The Imperial Hotel in Seoul, South Korea on Nov 9, 2011.
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The E-Commerce Award recognizes an insurer who demonstrates a market-leading e-commerce offering which has deployed a distinct implementation that demonstrated true innovation in the use of the distribution channel.
On accepting the award, Gaurav D. Garg, MD & CEO, Tata AIG General Insurance mentions, “Tata AIG with its leadership position in the Travel Insurance business pioneered the online travel insurance purchase and service platform giving customers the flexibility to buy travel insurance online round the clock in just 2 minutes; thus eliminating unnecessary delays, limitations of working hours or public holidays.â€
Elaborating further, he added “The Online travel insurance by Tata AIG offers travel solutions for overseas travel customers, travelers within Asia, domestic travelers and students.
Another distinctive advantage of the online system is that it offers online quote generation and online claims registration from anywhere in the world. The policy document is mailed to the customer instantaneously thus preventing any issues of delivery delaysâ€.
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Dr. Neil Katkov, Senior Vice President of Celent’s Asian Financial Services Group from AITA commented, “In this fast-paced world of social media, the insurance industry must get up to speed on what Generation Y uses; to ensure that they keep up with the times.
The online era is an age which insurers and financial institutions alike, must grasp, if they are to reach out to the masses, ensure sustainable results and remain agile to future challenges.
The Inaugural Asia Insurance Technology Awards is a step towards recognizing those insurance leaders who have foreseen, innovated and excelled in the use of technology to address the new paradigm and stay ahead of their competitorsâ€.
The awards co-hosted by Celent, an international financial research and consulting firm & Asia Insurance Review, a premier regional magazine for insurance professionals; brought together the stalwarts of the industry. The event was part of the 7th Insurance Executives’ Summit for Strategy, Operations & Technology 2011.
