17.06.2023
Cyclone Biparjoy (June 2023) is likely to have caused loss to property (homes and businesses) and infrastructure in various States. The Sector regulator IRDAI has issued instructions to all General Insurers and Standalone Health Insurance Companies to mobilise all resources to ensure immediate service response including engaging the services of investigators, surveyors and loss adjustors for quick settlement of claims arising out of the havoc created by the Cyclone.
The insurers have been advised to communicate the nomination of a Senior Executive in each affected State / UT to the Chief Secretary/ Officer concerned of the State immediately.
Insurers will be responding/assisting the claimants through their 24×7 helplines, special claims desks at district level with delegated claims settlement teams for speedy processing and settlement of claims. Insurers have been advised to settle claim payments/on account payments at the earliest and also encourage policyholders to use electronic communication wherever possible for correspondence.
