ICICI Lombard General Insurance Company Ltd., the country’s largest private sector general insurance company, has been awarded the prestigious Asia Insurance Technology Award for the “Best Mobile Application” in the non-life insurance sector.
This award recognises those insurers who exhibit true innovation in the use of mobile technology. ICICI Lombard General Insurance was bestowed the award for implementing the ‘Enterprise Mobility Initiative’, having launched several mobility applications targeting diverse stakeholders including end customers, agents, claims surveyors, and internal employees, thus providing quick service and information access at the touch of a button.
The winners for Asia Insurance Technology Award 2012 were chosen from a highly competitive field that included nominations from India, Japan, Sri Lanka, Singapore, Hong Kong, China, Australia and New Zealand. Commenting on the achievement, Mr. Eswaranatarajan N, Chief-Operations & Technology, ICICI Lombard GIC Ltd. said, “We are honoured to have received the award for ‘Best Application Award’ from Asia Insurance Review and Celent.
At ICICI Lombard, customer-centric product innovation remains an imperative for sustaining growth. By migrating our services to the technology platform, we have been able to enhance our service delivery both in terms of reducing the number of processes as well as the time required for settling claims. We shall strive to continuously set new industry benchmarks by bringing in best practices and enhancing our products, processes and service deliverables.”
