Edelweiss General Insurance has recently appointed Shanai Ghosh as Executive Director & Chief Executive Officer (CEO). Shanai has been with Edelweiss General Insurance for two years, spearheading Strategy, Marketing and Commercial Business and has been closely involved in the setting up and launching of the business. Shanai has been Executive Director & CEO-Designate of EGI since May.
Shanai has over two decades of experience in Banking, Financial Services and Insurance. Her career graph is unique for the sheer diversity and breadth of roles comprising assignments in strategy, marketing, operations and sales. She has previously worked with Citi Bank, Tata AIG Life Insurance, Reliance Nippon Life Insurance and AU Small Finance Bank, before joining the General Insurance business in Edelweiss.
Welcoming Shanai, Rujan Panjwani, Executive Director at Edelweiss and Head of the Insurance Business Group said, “Shanai has been with the organisation since the inception of our General Insurance business and has showcased exemplary leadership capabilities. She is well entrenched with the nuances of the business and I am confident that she will build another quality business vertical within the Edelweiss Group.”
Shanai said, “General Insurance is highly commoditised. While product innovation does provide a window of advantage, customer experience is what drives customer stickiness. I believe the Non-Life landscape of the country offers a unique opportunity combining growth and transformational potential. The way technology has transformed consumer journeys across industries in the last few years, we aspire to do the same in Insurance.”
