In a bid to busting the myths and help customers to take better preparation, Future Generali India Life Insurance Company Limited (FGILI) has introduced an awareness drive to provide authentic information on coronavirus pandemic and the ways to contain the coronavirus disease from spreading.
The awareness program began with series of emailers followed by a Facebook live session with Dr. Harshad Nimaye, Sr. Consultant- Nanavati Hospital, and thereafter information bytes over Future Generali’s Website and Social Handles- Facebook, Twitter, and Instagram.
The contagious disease COVID-19 is spreading rapidly in India and Future Generali has launched a Medical helpline and a WhatsApp Chat facility to help the customers. The customers can call at 022 – 683666581 or 022 – 68366582 anytime between 7 am to 9 pm IST.
Anyone can dial and speak with a qualified Doctor to get validated and verified information on protection and prevention from this pandemic. Mr. Rakesh Wadhwa, Chief Marketing & Customer Officer, Future Generali India Life Insurance Company Limited said, “It is important to share authentic information that helps the community in times when fake news and mindlessly forwarded content is an order or the day. Through this helpline and WhatsApp chatbot we intend to share factual and updated information, break myths, and assist our customers, distributors, employees, and the public at large in protection and prevention against this Pandemic.”
