SBI General Insurance has recently announced the launch of its ’24X7 Healthlin’, a helpline for its health insurance customers. ‘Healthline’ has a dedicated toll-free number and mobile number that will be attended by the customer service team 24×7 to address the queries of SBIG customers related to health policies. SBI General is helping customers with queries related to any of their health policies ranging from policy covers to the claims process with this health line.
- C. Kandpal, MD & CEO, SBI General Insurance, stated, “At SBI General, customers are always at the centre of everything we do with a ‘Customer First’ approach. Considering the situation with regard to the pandemic, we felt our customers would need servicing and support for their health insurance. Hence, through this ‘Healthline’ we intend to strengthen our commitment to our customers by being there to answer all their health policy related queries at any hour.”
