Want to contact LIC Customer care? We are giving the contact details of LIC customer care in different cities. Te send Email to LIC for complaint click here

To know LIC policy details, call up on 1251

For complaints regarding LIC policy/ies, please contact the Telephone Numbers given below, during normal working hours.

For complaints regarding your policy/ies, please contact the Telephone Numbers given below, during normal working hours (from 8.00 AM to 8.00 PM except Sundays and Holidays).

Contact Numbers

Info-Center Locations Contact No.
New Delhi 011-23762681
Chandigarh 0172-2700707
Indore 0731-2528213
Jaipur 0141-2740520
Kolkata 033-23346688
Guwahati 0361-2600564
Hyderabad 040-23437997
Bangalore 080-22379230
Mumbai 022-26137545
Pune 020-25514248
Ahmedabad 079-25502150
Chennai 044-28612871

For complaints regarding your policy/ies, please contact the Telephone Numbers given below, during normal working hours.

Central Zone

Division Telephone Number
BHOPAL 0755 – 267 6254
GWALIOR 0751 – 244 8606
INDORE 0731 – 252 3513
JABALPUR 0761 – 242 2941
RAIPUR 0771 – 258 3056
SATNA 07672 – 22 8100
SHAHDOL 07652 – 24 8906

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Eastern Zone

Division Telephone Number
ASANSOL 0341 – 225 6012
BERHAMPUR 0680 – 229 6390
BHAGALPUR 0641 – 242 1751
BONGAIGAON 03664 – 22 8281
CUTTACK 0671 – 230 7857
GUWAHATI 0361 – 260 5212
HAZARIBAGH 06546 – 26 5401
HOWRAH 033 – 2243 4614
JALPAIGURI 03561 – 25 5443
JAMSHEDPUR 0657 – 242 0564
JORHAT 0376 – 236 0994
KMDO – I 033 – 2212 6122
KMDO – II 033 – 2478 4066
KSDO 033 – 2334 2708
MUZAFFARPUR 0621 – 224 5213
PATNA 0612 – 220 4067
SAMBALPUR 0663 – 254 0354
SILCHAR 03842 – 24 1716

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Northern Zone

Division Telephone Number
AJMER 0145 – 266 1237
AMRITSAR 0183 – 255 5629
BIKANER 0151 – 223 0929
CHANDIGARH 0172- 278 4620
JAIPUR 0141 – 274 2380
JALANDHAR 0181 – 223 0227
JODHPUR 0291 – 251 5547
KARNAL 0184 – 226 6580
LUDHIANA 0161 – 252 1838
NEW DELHI – I 011 – 2331 0868
NEW DELHI – II 011 – 2250 6039
NEW DELHI – III 011 – 2555 1971
SHIMLA 0177 – 262 8284
DO CELL JAMMU 0191 – 247 5839
UDAIPUR 0294 – 248 7103

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NORTH-CENTRAL ZONE

Division Telephone Number
AGRA 0562 – 252 5972
ALIGARH 0571 – 242 0066
ALLAHABAD 0532 – 246 7553
BAREILLY 0581 – 256 7368
DEHRADUN 0135 – 266 8231
GORAKHPUR 0551 – 234 5897
HALDWANI 05946 – 25 3569
KANPUR 0512 – 231 2605
LUCKNOW 0522 – 261 4493
0522 – 229 4118
MEERUT 0121 – 267 1201
VARANASI 0542 – 245 4420

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Southern Zone

Division Telephone Number
CHENNAI DO – I 044 – 2860 4197
CHENNAI DO – II 044 – 2345 1551
COIMBATORE 95422 – 230 4255
ERNAKULAM 0484 – 236 1938
KOTTAYAM 0481 – 256 6702
KOZHIKODE 0495 – 272 7525
MADURAI 0452 – 253 7778
SALEM 0427 – 241 1487
THANJAVUR 04362- 23 3678
TIRUNELVELI 0462 -256 0678
THIRU’PURAM 0471 – 254 0119
VELLORE 0416 – 222 4091

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SOUTH-CENTRAL ZONE

Division Telephone Number
BANGALORE – I 080 – 2223 4903
BANGALORE – II 080 – 2525 3492
BELGAUM 0831 – 246 8970
DHARWAD 0836 – 244 1968
HYDERABAD 040 – 2342 0788
KADAPA 08562 – 25 4386
KARIMNAGAR 0878 – 224 0597
MACHILIPATNAM 08672 – 22 3372
MYSORE 0821 – 249 5764
NELLORE 0861 – 232 3072
RAICHUR 08532 – 23 0453
RAJAHMUNDRY 0883 – 242 3832
SECUNDERABAD 040 – 2766 7368
UDUPI 0820 – 253 6907
VISAKHAPATNAM 0891 – 251 3410
WARANGAL 0870 – 257 8815

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WESTERN ZONE

Division Telephone Number
AHMEDABAD 079 – 2551 1419
AMRAVATI 0721 – 255 2140
AURANGABAD 0240 – 232 9299
BHAVNAGAR 0278 – 251 7362
GANDHINAGAR 079 – 2322 4921
GOA 0832 – 243 0415
KOLHAPUR 0231 – 266 1135
MUMBAI DO – I 022 – 2202 8225
MUMBAI DO – II 022 – 2401 0375
MUMBAI DO – III 022- 67819218 / 67819219
SSS DO 022 – 2611 4968
MUMBAI DO – IV 022 – 2284 4128
NADIAD 0268 – 255 7117
NAGPUR 0712 – 252 0603
NANDED 02462 – 22 3329
NASHIK 0253 – 231 7607
PUNE 020 – 2551 2969
RAJKOT 0281 – 248 3210
SATARA 02162 – 22 7823
SURAT 0261 – 241 1940
THANE 022 – 2582 7728
VADODARA 0265 – 236 2407

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IVRS (Interactive Voice Response system)

To know LIC policy details on line through IVRS (Interactive Voice Response

system) in the following cities, please dial 1251 (4 digits only).

LIC has 45 IVRS centers providing all types of information on policy servicing.

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This facility is available 24×7 and the cities having IVRS centers are as follows;

Visakhapatnam, Vijayawada,Cuttack, Patna, Jamshedpur, Asansol, Shilong,Ranchi, Hazaribagh, Jammu, Shimla, Rajkot, Surat, Vadodara, Mysore, Dharwad, Kozhikode, Trivandrum, Agra, Allahabad, Bareilly, Kanpur, Varanasi, Kota, Amritsar, Jalandar, Ludhiana, Bhopal, Jabalpur, Gwalior,Meefrut, Jodhpur, Lucknow, Coimbatore, Madurai, Salem, Thanjavur,Pondicherry, Goa, Kolhapur, Nagpur, Nashik, Aurangabad, Gorakhpur and Raipur.

To avail IVRS facilities from any of these centers just dial 1251 which is a unique telephone number. From any place other than the above mentioned 45 centers, IVRS can be accessed by dialing the City STD code of the IVRS center followed by 1251.

IVRS-CUM-INFO CENTERS:-

In addition to the above, with a view to helping customers interact easily from place of their convenience, LIC has set up INFO CENTERS in the following 12 places. Delhi, Kolkata, Mumbai, Ahmedabad, Pune, Hyderabad, Bangalore, Chennai, Jaipur, Indore, Chandigarh and Guwahati.

Where the information need of the caller goes beyond what can be answered by IVRS, he has the option to interact with our Info Center Executive. The access No. is the same (1251).

Work Timings

The INFO CENTERS work from 8 AM to 8PM from Monday to Friday and from 10AM to 6PM on Saturdays. INFO CENTERS provide information on products, policy status, policy servicing, Telephone Nos and addresses of our Offices and any other information the customer would want. To talk to Info Center Executives, from MTNL/BSNL and line. If calling through Mobile or Tata Phone please dial the below mentioned telephone numbers.

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