Ahmedabad Ombudsman Centre
Case No. 12 / 002-0237
Mr. Yogesh Sampat
Vs.
The New India Assurance Co. Ltd.
Complaint was against cancellation of GPA Policy affected for the period from 1999 to 2014. Respondent cancelled the Policy vide letter dated 27-2-04 ceasing the Risk effective from 18-9-2002. Complainant through his written submission, pleaded that the Respondent did not follow the steps laid down under Condition No. 5 of the Policy and also voiced that the principle of natural / equal justice was not followed. The complaint is examined with respect to Rule 12 of RPG Rules, 1998. It is observed that the subject complaint is not covered under Section 12, Sub-section (b) to (1) of RPG Rules and hence, it is beyond the purview of the Insurance Ombudsman. Therefore, no Award is pronounced, but an Order is passed giving liberty to the Complainant to agitate his complaint at any other appropriate Forum.
