MANAGING CUSTOMER EXPECTATION- IN COMPETITIVE SCENARIO
Abstract The face of customers of the General Insurance industry in India has been changing .The customers are no longer diminutive nor mute spectators of the yore. They are demanding…
Aviva Heart Care from Aviva Life Insurance
A Unique feature of this product is that it allows to cover both partners in the same policy at a nominal extra premium. Aviva Heart Care also has options to…
Prohealth Insurance from Cigna TTK
Basic Covers In patient Hospitalization Pre-hospitalization Post-hospitalization Day care Treatment Domiciliary Treatment Ambulance Cover Donor Expenses Worldwide Emergency Cover Restoration of Sum Insured Health Maintenance Benefit Maternity Expenses Newborn Baby…
Travel Insurance Refund Denied: Consumer Complaint Dismissed
Chennai Ombudsman Centre Case No. : 11.12.1263/2006-2007 Smt. Prema Nagarajan Vs ICICI Lombard Gen. Ins. Co. Ltd. The complainant Smt. Prema Nagarajan had taken a Travel Insurance policy from ICICI…
Woman Wins Overseas Mediclaim Battle Against Insurer
Chandigarh Ombudsman Centre Case No. : GIC/173/ICICI/11/07 Madhu Banati Vs ICICI Lombard Smt. Madhu Banati had taken an overseas travel policy on December 04 to visit her unmarried daughter working…
Travel Insurance Claim Dismissed: Pre-Existing Condition Cited
Hyderabad Ombudsman Centre Case No. : G 11.007.0132 P. Rangaraj Vs Tata AIG General Insurance Co.Ltd. Sri B. Rangaraj Parthasarathy, who retired from ONGC in 1991, had taken a Travel…
Man Awarded Partial Compensation for Denied Overseas Medical Claim
Hyderabad Ombudsman Centre Case No. : G 11.002.0114 Matam Subrahmanyam Vs New India Assurance Co.Ltd. The complainant purchased an Overseas Mediclaim Policy from the insurer to cover himself and his…
Operational guidelines for Foreign Reinsurers’ Branches
Arising out of the queries received from the representatives of the proposed Foreign Reinsurers' Branches on certain aspects relating to the functioning of these offices, the following guidelines/ clarifications are…
Travel Insurance Claim Rejected: Chest Pain Not Deemed Emergency
Mumbai Ombudsman Centre Case No. : GI-322 of 2005-2006 Shri R.N.Talcherkar V/s ICICI Lombard General Insurance Company Limited Shri R.N.Talcherkar who was on a tour with his family and friends…
Travel Insurance Claim Dismissed: Deductible Upheld
Chennai Ombudsman Centre Case No. : 11.07.1350/2006-2007 Smt. Baghyalakshmi Vs TATA AIG Gen. Ins. Co. Ltd The Complainant Smt V. Baghyalakshmi was covered under Travel Guard policy with M/s TATA…