Death Claim settlement is one of the most important responsibilities that an insurance company has to fulfil towards its policyholders and claimants. This service has assumed greater importance in the wake of COVID-19 for all life insurance companies. Life insurance companies have an obligation to decide and settle claims promptly.
While insurance companies offer various options to the claimants of bereaved life assured to file a death claim, especially in times like these, where mobility itself is a significant constraint and risk, insurance companies offer various digital options for easy claim intimation by the claimant. Generally, life insurance company websites offer the provision to file the death intimations digitally and also have the death claim intimation form which if required by the claimant can be printed and completed and couriered to the insurance company.
It may also be noted that life insurance falls under ‘essential services’ and most of the life insurance companies have their branch offices open (based on local conditions) to provide all kinds of policyholder service, including claim registration by claimants.
