LIC has permitted its policyholders to submit their maturity claim at any of their nearest LIC offices anywhere in India. LIC made the announcement to ease the policy settlement process to mitigate the hardships faced by its customers due to the COVID-19 pandemic.
LIC said, “LIC has allowed its 113 divisional offices, 2,048 branches, 1,526 satellite offices, and 74 customer zones to receive maturity claims documents from policyholders whose maturity payments are due, irrespective of the servicing branch of the policy.”
Nevertheless, the actual claim payment will only be processed by the servicing branch, it said, adding that this document transfer will be digitally managed by the branch where it has been submitted.
“However, the actual claim payment will be processed by the servicing branch only. The documents will be digitally transferred through ‘LIC’s All India Network’,” LIC further said.
