Immediate Response
The Insurance Regulatory and Development Authority of India (IRDAI) has directed all insurance companies to quickly survey and disburse claims to victims of the Wayanad floods in Kerala. Insurers are to mobilize all resources, including surveyors and loss adjustors, to provide immediate service.
Senior Executives and District Heads
IRDAI mandates that insurers appoint senior executives as nodal officers to manage landslide-related claims. Additionally, high-claim districts should have designated District Claims Service Heads, with contact details published widely.
Efficient Claims Processing
Insurance companies must streamline claims processing, ensuring only necessary documentation is required. For life claims where death certificates are unavailable, claims may be processed if the insured’s details match those published by authorities.
Search and Recovery Efforts
The disaster has resulted in 219 deaths and numerous missing persons. The district administration continues search efforts, recovering bodies and body parts.
