With an aim of enabling customers of healthcare facilities undertake informed decisions, the IRDAI has directed the insurers to share service statistics of hospitals’ performance. The regulator has also asked the insurance companies to disclose the details of facilities, which they provide.

Meanwhile, the insurers have further been asked by the regulator to share total number of C-sections versus natural births in a year. The move aimed at discouraging use of hospitals that undertake unnecessary procedures.
In a draft circular, the IRDAI has proposed that going forward the public must have access to hospital information via insurers and TPAs. This would include number of the doctor-patient ratio, doctor-nurse ratio, hospital beds, the number of qualified doctors, nurses in ICU and general wards.

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