Nepal Removes Mandatory Stamp Requirement for Insurance Documents

The Government of Nepal has removed the mandatory requirement of physical revenue stamps on insurance-related documents, marking a procedural reform aimed at simplifying administrative processes within the sector.

The decision eliminates the need for affixing traditional stamp papers or revenue stamps on insurance contracts and related documentation. Authorities indicated that the move is intended to streamline policy issuance, reduce paperwork and align insurance processes with digital governance initiatives.

Industry stakeholders have welcomed the reform, noting that the stamp requirement often caused delays and operational inefficiencies, particularly in remote areas where access to physical stamp vendors was limited. The removal is expected to support faster turnaround times in underwriting and claims documentation.

The reform also complements broader digitisation efforts within Nepal’s financial services sector. By reducing dependence on physical documentation, insurers can adopt electronic policy issuance and record-keeping practices more effectively. This is likely to enhance transparency and improve audit trails.

ADNIC Opens Branch in India’s GIFT City, Expanding Regional Footprint

Abu Dhabi National Insurance Company has opened a new branch in India’s Gujarat International Finance Tec-City, marking a strategic step in expanding its presence in one of the region’s emerging international financial hubs. The move reflects growing interest among global insurers in leveraging GIFT City’s regulatory framework and cross-border financial ecosystem.

The new branch will enable Abu Dhabi National Insurance Company to offer specialised insurance solutions tailored to international business requirements. GIFT City has been positioned as a gateway for global financial services firms seeking to service offshore and international markets from India under a unified regulatory environment.

By establishing operations in GIFT City, ADNIC aims to strengthen its ability to support multinational clients, reinsurers and financial institutions operating across Asia and the Middle East. The location offers regulatory clarity, tax incentives and infrastructure designed to attract global players in banking, insurance and capital markets.

ElevenLabs Secures First-of-Its-Kind AI Agent Insurance Cover

ElevenLabs has obtained what is being described as the first specialised insurance cover tailored for artificial intelligence agents, marking a significant development in the intersection of emerging technology and risk transfer.

The coverage is designed to address liabilities associated with AI-powered agents, including risks arising from automated decision-making, content generation and operational errors. As AI agents are increasingly deployed across customer service, financial services and enterprise workflows, questions around accountability and risk exposure have gained prominence.

The bespoke insurance solution aims to provide protection against potential claims linked to AI outputs, misuse, system malfunctions or unintended consequences. Industry observers note that traditional professional indemnity and cyber policies may not fully capture the nuanced risks posed by autonomous AI systems, prompting the need for more specialised underwriting approaches.

The development reflects growing recognition within the insurance market that AI-related risks require structured frameworks for assessment, pricing and governance. Insurers offering such products are likely to focus on model oversight, data controls, human supervision and compliance safeguards as part of underwriting criteria.

OpenAI Approves First Insurer-Built AI Application on ChatGPT

OpenAI has approved the first insurer-developed artificial intelligence application to be made available on ChatGPT, marking a notable milestone in the integration of generative AI within the insurance sector.

The development signals a growing shift among insurers towards embedding artificial intelligence tools directly into underwriting, claims management and customer service workflows. By building applications on established AI platforms, insurers aim to enhance operational efficiency, automate routine processes and deliver faster responses to policyholders.

The insurer-built application is designed to support internal and customer-facing functions, leveraging large language models to interpret policy documents, respond to queries and assist in information retrieval. Industry observers note that such applications must operate within clearly defined governance frameworks to ensure compliance with regulatory, data privacy and conduct standards.

Agentic Artificial Intelligence Seen Strengthening Insurance Resilience

Technology services company Kyndryl has highlighted the growing role of agentic artificial intelligence in enhancing operational resilience across the insurance industry. The company noted that as insurers navigate rising claims complexity, climate-linked exposures and digital fraud risks, advanced autonomous AI systems are emerging as strategic enablers.

Agentic artificial intelligence refers to systems capable of independently analysing data, making contextual decisions and executing defined tasks within governance guardrails. In the insurance sector, such capabilities can support claims processing, underwriting assessments, fraud detection and customer service automation. By reducing manual intervention and accelerating data-driven insights, insurers can improve response times and operational efficiency.

The adoption of agentic AI is also linked to stronger risk management frameworks. Automated monitoring of policy portfolios, predictive analytics for catastrophe exposure and dynamic pricing adjustments can enhance resilience against market volatility and climate-related losses. However, industry leaders emphasise the importance of maintaining transparency, explainability and regulatory compliance when deploying such technologies.

Cyber Insurance Remains Underpenetrated Despite Rising Threat Landscape

Cyber insurance adoption continues to lag global cyber risk exposure, even as organisations face escalating threats from ransomware, data breaches and operational disruption. Industry observations indicate that a significant proportion of businesses, particularly small and mid-sized enterprises, remain either uninsured or underinsured against cyber risks despite increasing frequency and severity of attacks.

One of the key barriers to wider adoption is limited awareness and understanding of cyber insurance coverage. Many organisations underestimate their exposure or assume that existing property or liability policies provide adequate protection. In practice, cyber incidents often involve complex costs related to business interruption, data recovery, regulatory penalties and reputational damage, which are not fully addressed under traditional insurance policies.

Cost sensitivity and uncertainty around policy scope also contribute to low penetration. Premium pricing has hardened in recent years following large cyber losses, while exclusions and tighter underwriting have made coverage more selective. This has led some organisations to delay purchasing cyber insurance or opt for lower limits that may not fully cover potential losses.

From an insurer perspective, underwriting cyber risk remains challenging due to rapidly evolving threat vectors and limited historical loss data. Insurers are increasingly requiring stronger cybersecurity controls, incident response plans and governance frameworks before offering coverage.

March 2026-Insurance Times

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This entry is part 23 of 23 in the series March 2026-Insurance Times

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