Tata Consultancy Services recently launched TCS Insurance QuickPass – an application that allows insured drivers to maintain a true “digital wallet” that includes a digital version of their insurance card and other critical policy and resource information on their smartphones.
The solution not only eliminates the need for printing insurance cards and reduces the risk of losing valuable information but also empowers users to access all of their current insurance policies, take and store photos, and review policy details anywhere, anytime. These end-user benefits will help insurance companies increase customer satisfaction and loyalty by providing consumers with a solution they both want and need.
Suresh Muthuswami, President, Insurance and Healthcare, TCS, said, “Insurers are seeking to be easy to work with and are looking for innovation to help them with this transformation to increased customer centricity.”
Digital proof of insurance is being widely adopted across the country. The use of electronic insurance cards has been approved in 24 states and four additional states have digital proof laws pending currently. The TCS Insurance QuickPass allows iPhone users to save their insurance cards to their Apple Passbook in states where digital insurance proof is accepted.
The TCS Insurance QuickPass will serve as an effective starter-app that empowers companies to take the all-important first step toward a broader mobile platform quickly and easily. Insurers can go from zero to having a mobile platform in two weeks. Additionally, the app provides one-touch calling to speak to the insurance company executive, a calendar option to track events related to the insurance and access to the insurance company’s homepage, anywhere, anytime.
