IRDAI News

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August 14, 2025

Govt May Expedite Stake Sale in Insurance PSUs to Meet SEBI Norms

The finance ministry is planning to offload at least half of its required stake in New India Assurance Company and General Insurance Corporation of India (GIC Re) in FY26 to comply with the Securities and Exchange Board of India’s (SEBI) minimum public shareholding (MPS) norms. Currently, the government holds 85.44% in New India Assurance and 82.4% in GIC Re, significantly above SEBI’s mandated 25% public float for listed companies. A senior government official confirmed that efforts will be focused on meeting MPS compliance during the current fiscal year. The government may explore various market instruments to initiate the divestment process in tranches. These moves form part of broader disinvestment efforts and are expected to provide liquidity and improve transparency and governance in public sector insurance entities, while also attracting more institutional and retail participation.

Use Data-Driven Strategies to Attract Millennials: IRDAI Official

Highlighting the growing relevance of life insurance among India’s working-age population, Swaminathan Iyer, IRDAI’s Whole-Time Member (Life), urged insurers to shift from emotional appeals to data-driven strategies to engage millennials. Speaking at a Life Insurance Council event, Iyer stated that although awareness is increasing, particularly among millennials, emotional marketing alone will not suffice. “You have to drive logic through data,” he said, suggesting that facts, analytics, and value-based propositions are more effective in converting younger populations. Insurers have been encouraged to harness digital tools and behavioral data to align insurance products with evolving consumer expectations and financial goals. This comes as the sector increasingly targets tech-savvy demographics through personalized financial planning tools, lifestyle-based underwriting, and digitally enabled distribution channels. Iyer’s remarks underline IRDAI’s emphasis on sustainable growth and meaningful customer engagement in life insurance.

IRDAI Unlikely to Crack Down on Bancassurance Despite Misselling Concerns

The Insurance Regulatory and Development Authority of India (IRDAI) is unlikely to take coercive action against the bancassurance model despite rising concerns over mis-selling, providing significant relief to life insurers, particularly in the private sector. A senior official said the regulator views the issue as “not as alarming as it has been made out to be,” and believes distribution should be facilitated, not mandated. The finance ministry and RBI had earlier flagged issues of customer exploitation, especially forced selling of high-premium insurance via banks. In December 2024, both Finance Minister Nirmala Sitharaman and the former IRDAI Chairman Debasish Panda urged a customer-first approach. Meanwhile, the Department of Financial Services (DFS) has directed banks to ensure affordability and ethical selling. RBI has also announced that it is preparing guidelines to curb mis-selling of financial products by banks and NBFCs.

IRDAI Flags Gaps in Health Insurers’ Compliance with Master Circular

The Insurance Regulatory and Development Authority of India (IRDAI), during routine inspections at select health insurance companies, flagged concerns regarding lapses in implementing regulatory provisions under the new health insurance master circular. According to a CNBC TV18 report, eight insurers, including New India Assurance, ICICI Lombard, HDFC ERGO, Tata AIG, Star Health, Niva Bupa, Care Health, and ManipalCigna, are under scrutiny for compliance issues, particularly around claims settlement. The regulator is reportedly assessing potential enforcement action for non-adherence. Responding to the inspection, New India Assurance clarified that the exercise was constructive and aimed at strengthening industry practices. The insurer noted it had already acted on IRDAI’s procedural feedback—simplifying the Customer Information Sheet (CIS), appointing a product management panel member to its Claims Review Committee, and establishing protocols for timely portability data submission to the Insurance Information Bureau.

Ajay Seth Appointed IRDAI Chairman for Three-Year Term

The Appointments Committee of the Cabinet has named Ajay Seth, former Secretary of the Department of Economic Affairs, as the new chairman of the Insurance Regulatory and Development Authority of India (IRDAI) for three years, or until he turns 65, whichever is earlier. A 1987-batch IAS officer from the Karnataka cadre, Seth recently led India’s G20 finance-track negotiations and oversaw the rollout of sovereign green bonds during his tenure at the finance ministry.

He succeeds Debasish Panda, whose term ended in March 2025, and takes charge at a pivotal time as IRDAI pursues its “Insurance for All by 2047” agenda, shifts toward risk-based capital rules, and pushes digital and micro-insurance expansion. Industry observers expect Seth to accelerate product-approval reforms, strengthen consumer protection, and deepen insurance penetration, especially in rural markets. His mandate also includes closer coordination with other financial regulators to foster a unified approach to emerging risks such as cyber and climate.

IRDAI Drafts Internal Ombudsman Norms to Speed Up Insurance Grievance Redressal

The Insurance Regulatory and Development Authority of India (IRDAI) has issued draft regulations requiring every life, general and health insurer with at least three years’ operations to appoint an Internal Insurance Ombudsman (IIO). Empowered to adjudicate complaints involving amounts up to Rs. 50 lakh, the IIO will review all grievances that an insurer proposes to reject or partially settle and must give a binding, time-bound decision.

Insurers must establish the new mechanism within three months of the final guidelines, create a dedicated ombudsman office reporting to the board’s customer-service committee, and publish quarterly grievance statistics. IRDAI says the move will shorten resolution cycles, cut escalation to external forums and boost policy-holder trust.

Stakeholders have until 17 August 2025 to comment on the proposal, which complements the existing Insurance Ombudsman scheme and aligns the sector with similar internal-ombudsman frameworks in banking.

IRDAI Cautions Insurance Brokers Amid Frenzied Stake-Sale Activity

The Insurance Regulatory and Development Authority of India (IRDAI) has issued a stern advisory to insurance brokers after noticing a spike in hurried stake-sale proposals and merger talks within the broking fraternity. In a recent circular, the regulator urged brokers to seek prior IRDAI approval for any share-transfer or control change, comply strictly with the 2018 Broker Regulations, and maintain the mandated Rs. 75-crore net-worth threshold.

IRDAI expressed concern that some brokers—lured by lofty valuations and private-equity interest—were circulating unsolicited deal pitches and signing term sheets without adequate due diligence or board consent. The regulator warned that any non-compliant transaction could face cancellation and monetary penalties, and reminded promoters they remain liable for policyholder interests even after exiting.

With consolidation accelerating before the proposed hike in capital and solvency norms, IRDAI’s caution aims to ensure orderly market conduct, protect customers, and preserve confidence in the fast-growing broking sector.

With consolidation accelerating before the proposed hike in capital and solvency norms, IRDAI’s caution aims to ensure orderly market conduct, protect customers, and preserve confidence in the fast-growing broking sector.

IRDAI Orders Insurers to Service 75,000 Gram Panchayats by March 2026

The Insurance Regulatory and Development Authority of India (IRDAI) has issued a landmark directive requiring every life, general and health insurer to extend doorstep services to at least 75,000 gram panchayats by the close of FY 2025-26. Part of the regulator’s “Insurance for All by 2047” roadmap, the mandate compels insurers to open rural service points, deploy trained “Bima Vahak” community agents—preferably women—and roll out bundled micro-cover under the forthcoming Bima Vistaar scheme.

Insurers must file granular outreach plans within 60 days and submit quarterly progress reports; failure to meet milestones can attract supervisory action. IRDAI expects the move to slash protection gaps in villages, spur digital onboarding via the Bima Sugam platform, and create thousands of local jobs.

Industry executives say the target—covering roughly half of India’s village councils—will reshape distribution strategy, driving insurers to forge ties with cooperatives, FPOs and self-help groups to deliver affordable life, health and asset protection in rural markets.

IRDAI Tightens Rural, Social & Motor TP Targets for Insurers in FY27

The Insurance Regulatory and Development Authority of India (IRDAI) has issued a master circular sharply raising statutory-obligation targets for every life, general and standalone health insurer.

  • Rural & social cover: In FY26, each company must insure at least 15 % of lives in 25,000 gram panchayats allocated by the regulator. By FY27 the mandate doubles to 50,000 panchayats, with firms required to protect 25 % of residents in last year’s villages and 10 % in newly assigned ones.
  • Motor third-party (TP): Insurers holding more than 10 % market share in the TP segment must lift the number of vehicles insured by 5 % in FY26 and 5.5 % in FY27.

IRDAI says the tougher thresholds support its “Insurance for All by 2047” roadmap and will accelerate financial inclusion in underserved areas. Companies must file detailed rollout plans within 60 days and submit quarterly progress reports; non-compliance could attract supervisory action.

August 2025-Insurance Times

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This entry is part 19 of 23 in the series August 2025-Insurance Times

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