A consumer court has directed an insurer to pay ₹20.25 lakh to the family of a woman who died just eight days after purchasing a life insurance policy. The insurance company had initially denied the claim, citing alleged non-disclosure of pre-existing medical conditions.
The court ruled that the insurer failed to prove any intentional misrepresentation by the policyholder and emphasized that claims must be evaluated fairly. This decision reinforces the principle that life insurance providers are obligated to honor claims unless clear evidence of fraud exists.
Legal experts note that the verdict strengthens policyholder rights and serves as a reminder for insurers to adopt transparent, evidence-based claims processing. The ruling underscores the need for ethical practices, accountability, and timely settlement in the insurance sector.
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