Marine Cargo Loss – Hindustan Unilever Limited (HUL) vs New India Assurance (Bombay High Court, 2009)
Background
Hindustan Unilever Limited (HUL), a leading FMCG company, suffered a significant loss to its cargo due to water damage at a port warehouse during monsoon. The cargo was insured under an open marine cargo insurance policy issued by New India Assurance.
After the incident, HUL filed a claim for damages. However, the insurer repudiated the claim citing:
- Improper Packaging: The insurer alleged that the packaging was not water-resistant and violated policy conditions.
- Transit Discontinuity: The goods were temporarily stored at the port warehouse; the insurer argued this interrupted the continuity of transit.
- Negligence in Storage: The insurer suggested that the temporary storage exposed the cargo to avoidable risk.
Core Legal Arguments
HUL contended that:
- The goods were in transit and had not yet reached the final destination.
- Temporary storage due to customs and transport scheduling is standard practice and should not nullify coverage.
- The damage occurred due to an external peril (monsoon flooding), not poor packaging.
New India Assurance argued that:
- Transit had ended upon storage, and the cargo was no longer under “movement”.
- The packaging lacked adequate waterproofing.
Court Observations
The Bombay High Court took a detailed view of the policy wording and industry practices:
- Transit Continuity Clause: The Court ruled that temporary storage at a port warehouse, due to procedural delay or transit scheduling, does not interrupt transit.
- Packaging Standards: The packaging was found to be in line with industry norms. The Court held that insurers must clearly define what constitutes ‘improper packaging’.
- Policy Interpretation in Favour of Insured: Ambiguities in policy terms must be interpreted in favour of the insured as per the principle of contra proferentem.
- Commercial Reality: Recognized that large-scale cargo movement often involves pauses due to customs or shipping logistics.
Judgment
The Court ruled in favour of HUL. It directed New India Assurance to compensate for the cargo loss with interest and observed that the insurer’s interpretation of the policy exclusions was unfair and against standard commercial practice.
Key Takeaways
- Marine insurance policies must account for real-world logistics and not penalize insureds for routine storage.
- Transit continuity needs clearer policy definitions to prevent similar disputes.
- Ambiguous clauses in insurance contracts must be construed in favour of the policyholder.
- Reinforces the importance of documenting cargo condition and warehouse protocols.

